to select ↑↓ to navigate
ERPNext

ERPNext

Open in ChatGPT
Ask ChatGPT about this page
Open in Claude
Ask Claude about this page

Quotations

Quotations

A quotation is your priced offer to a customer — what they'd pay, valid until a given date. It's not yet a commitment for either side.

Create a quotation

Quotation → New:

  1. Party — usually Customer (Lead works if they're not yet a customer record)
  2. Customer — pick from the dropdown, or click + to create one inline
  3. Valid Till — the date this offer expires
  4. Items — add rows: pick the item, enter quantity, the rate auto-fills from the item's Standard Selling Rate (you can override)

The totals row calculates net, tax and grand total automatically.

Useful extras

Field Why
Selling Price List If this customer or group gets special pricing
Customer's Purchase Order Number Some customers want their PO number on documents you send them
Terms and Conditions A standard block you've predefined — adds legal/delivery terms
Letter Head Pick the right branded letterhead if you have several

Sending it

Click Email in the toolbar → the email composer opens with the quotation PDF attached and the customer's primary email pre-filled. Edit the body, send.

When the customer accepts

You don't redo the work — open the quotation and click Create → Sales Order. ERPNext copies all the lines, prices and terms into a new Sales Order in draft. Adjust if needed, submit.

Expired or rejected

  • Expired — quotations past their Valid Till date show as Expired. They stay on file for reference.
  • Lost — manually set status to Lost. ERPNext can ask for a reason (price, competitor, no decision) for reporting on lost-deal patterns.

Following up

The quotation form has a Follow-up section where you can schedule a reminder. You'll see it in your dashboard until you mark it done.

Last updated 3 days ago
Was this helpful?
Thanks!