Quotations
A quotation is your priced offer to a customer — what they'd pay, valid until a given date. It's not yet a commitment for either side.
Create a quotation
Quotation → New:
- Party — usually Customer (Lead works if they're not yet a customer record)
- Customer — pick from the dropdown, or click + to create one inline
- Valid Till — the date this offer expires
- Items — add rows: pick the item, enter quantity, the rate auto-fills from the item's Standard Selling Rate (you can override)
The totals row calculates net, tax and grand total automatically.
Useful extras
| Field | Why |
|---|---|
| Selling Price List | If this customer or group gets special pricing |
| Customer's Purchase Order Number | Some customers want their PO number on documents you send them |
| Terms and Conditions | A standard block you've predefined — adds legal/delivery terms |
| Letter Head | Pick the right branded letterhead if you have several |
Sending it
Click Email in the toolbar → the email composer opens with the quotation PDF attached and the customer's primary email pre-filled. Edit the body, send.
When the customer accepts
You don't redo the work — open the quotation and click Create → Sales Order. ERPNext copies all the lines, prices and terms into a new Sales Order in draft. Adjust if needed, submit.
Expired or rejected
- Expired — quotations past their Valid Till date show as Expired. They stay on file for reference.
- Lost — manually set status to Lost. ERPNext can ask for a reason (price, competitor, no decision) for reporting on lost-deal patterns.
Following up
The quotation form has a Follow-up section where you can schedule a reminder. You'll see it in your dashboard until you mark it done.
Last updated 3 days ago
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