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Terms of Service

General terms and conditions for using our website and services

1. Introduction and Acceptance

These General Terms and Conditions ("Terms") govern the use of the website prilk.com and the services provided by Prilk Consulting B.V. ("Prilk", "we", "us", or "our"), a company registered in the Netherlands.

By accessing our website or using our services, you ("User", "Client", or "you") agree to be bound by these Terms. If you do not agree to any part of these Terms, you must not use our website or services.

Note for Consumers: If you are a consumer, mandatory consumer protection laws may apply. These Terms do not limit your statutory consumer rights under Dutch and EU law.

2. Company Information

Company Name:Prilk Consulting B.V.
Legal Form:Besloten Vennootschap (B.V.)
Registered Address:Reykjavikstraat 1, 3543 KH Utrecht, Netherlands
KvK Number:82066477
BTW Number:NL862323459B01
Email:info@prilk.com
Phone:+31 85 060 0702

3. Services

Prilk Consulting B.V. provides the following professional services:

  • ERPNext implementation, customization, and consulting
  • ERP integration services (including SAP integration)
  • Custom software development
  • Managed support and maintenance services
  • Training and documentation

3.1 Service Agreements: Specific services are governed by individual Service Agreements or Statements of Work (SOW) that supplement these Terms. In case of conflict, the specific Service Agreement prevails.

3.2 Service Availability: We aim to provide continuous service but do not guarantee uninterrupted availability.

4. Pricing and Payment

4.1 Prices: All prices are quoted in Euros (EUR) and exclude VAT (BTW) unless otherwise stated.

4.2 Payment Terms:

  • Invoices are due within 14 days of invoice date unless otherwise agreed
  • For projects, we may require advance payment or milestone-based payments
  • Payment methods: Bank transfer (SEPA)

4.3 Late Payment: In case of late payment, statutory commercial interest will be charged from the due date.

5. Intellectual Property

5.1 Website Content: The content on prilk.com is owned by Prilk Consulting B.V. or its licensors and is protected by Dutch and international intellectual property laws.

5.2 Open Source: ERPNext and Frappe Framework are open source software licensed under GNU GPLv3.

5.3 Client Work: Unless otherwise agreed, custom code developed for a client transfers to the client upon full payment.

6. Liability

6.1 Limitation: To the maximum extent permitted by Dutch law, our total liability is limited to the fees paid in the 12 months preceding the claim, or €10,000, whichever is lower.

6.2 Exclusions: These limitations do not apply to liability that cannot be excluded under Dutch law or damages caused by willful misconduct.

7. Term and Termination

7.1 Duration: Service agreements continue for the term specified or until terminated.

7.2 Termination for Convenience: Either party may terminate ongoing services with 30 days written notice.

7.3 Effects of Termination: Upon termination, all outstanding fees become immediately due.

8. Governing Law and Disputes

8.1 Governing Law: These Terms are governed by the laws of the Netherlands.

8.2 Jurisdiction: Any disputes shall be submitted to the competent court in Utrecht, Netherlands.

8.3 EU Online Dispute Resolution: https://ec.europa.eu/consumers/odr

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website.

Last updated: January 2025

Version: 2.0

10. Contact

For questions about these Terms:

Prilk Consulting B.V.

Reykjavikstraat 1
3543 KH Utrecht
Netherlands

Email: info@prilk.com
Phone: +31 85 060 0702