These General Terms and Conditions ("Terms") govern the use of the website prilk.com and the services provided by Prilk Consulting B.V. ("Prilk", "we", "us", or "our"), a company registered in the Netherlands.
By accessing our website or using our services, you ("User", "Client", or "you") agree to be bound by these Terms. If you do not agree to any part of these Terms, you must not use our website or services.
Note for Consumers: If you are a consumer (natuurlijk persoon niet handelend in uitoefening van beroep of bedrijf), mandatory consumer protection laws may apply. These Terms do not limit your statutory consumer rights under Dutch and EU law.
| Company Name: | Prilk Consulting B.V. |
| Legal Form: | Besloten Vennootschap (B.V.) |
| Registered Address: | Reykjavikstraat 1, 3543 KH Utrecht, Netherlands |
| KvK Number: | 82066477 |
| BTW Number: | NL862323459B01 |
| Email: | info@prilk.com |
| Phone: | +31 85 060 0702 |
Prilk Consulting B.V. provides the following professional services:
3.1 Service Agreements: Specific services are governed by individual Service Agreements or Statements of Work (SOW) that supplement these Terms. In case of conflict, the specific Service Agreement prevails.
3.2 Service Availability: We aim to provide continuous service but do not guarantee uninterrupted availability. Planned maintenance will be communicated in advance where possible.
4.1 Quotations: All quotations are valid for 30 days unless otherwise stated. Quotations are non-binding until accepted in writing.
4.2 Agreement Formation: An agreement is formed when:
4.3 Changes: Any changes to agreed services must be confirmed in writing. Additional work may result in additional charges.
5.1 Prices: All prices are quoted in Euros (EUR) and exclude VAT (BTW) unless otherwise stated. For EU business clients, reverse charge may apply.
5.2 Payment Terms:
5.3 Late Payment: In case of late payment:
6.1 Website Content: The content on prilk.com, including text, graphics, logos, images, and software, is owned by Prilk Consulting B.V. or its licensors and is protected by Dutch and international intellectual property laws.
6.2 Open Source: ERPNext and Frappe Framework are open source software licensed under GNU GPLv3. Our customizations and configurations remain subject to applicable open source licenses.
6.3 Client Work: Unless otherwise agreed in writing:
6.4 Restrictions: You may not reproduce, distribute, modify, or create derivative works from our proprietary content without express written permission.
When using our website and services, you agree to:
8.1 Mutual Obligation: Both parties agree to keep confidential any non-public information received from the other party during the course of the engagement.
8.2 Exceptions: Confidentiality obligations do not apply to information that:
8.3 Duration: Confidentiality obligations survive termination of the agreement for 3 years.
9.1 Limitation: To the maximum extent permitted by Dutch law:
9.2 Exclusions: These limitations do not apply to:
9.3 Force Majeure: We are not liable for failure to perform obligations due to circumstances beyond our reasonable control (overmacht), including but not limited to natural disasters, war, terrorism, strikes, government actions, or infrastructure failures.
10.1 Our Warranty: We warrant that our services will be performed with reasonable skill and care in accordance with industry standards.
10.2 Website Disclaimer: The information on our website is provided "as is" for general information purposes. While we strive for accuracy, we do not warrant that the website content is complete, accurate, or error-free.
10.3 Third-Party Services: We do not warrant or take responsibility for third-party services, including ERPNext, hosting providers, or integrations, beyond our contractual control.
11.1 Duration: Service agreements continue for the term specified in the agreement or, if no term is specified, until terminated.
11.2 Termination for Convenience: Either party may terminate ongoing services with 30 days written notice, unless otherwise specified in the Service Agreement.
11.3 Termination for Cause: Either party may terminate immediately if the other party:
11.4 Effects of Termination: Upon termination:
12.1 Governing Law: These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.
12.2 Jurisdiction: Any disputes arising from these Terms or our services shall be submitted to the exclusive jurisdiction of the competent court in Utrecht, Netherlands.
12.3 Consumer Rights: If you are a consumer, you may also have the right to bring proceedings in your country of residence. Nothing in these Terms affects your statutory consumer rights.
12.4 EU Online Dispute Resolution: The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr. We are not obliged to participate in alternative dispute resolution procedures.
13.1 Entire Agreement: These Terms, together with any Service Agreements, constitute the entire agreement between you and Prilk regarding the subject matter hereof.
13.2 Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
13.3 No Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
13.4 Assignment: You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations to a successor in case of merger or acquisition.
13.5 Language: These Terms are provided in English. In case of translation, the English version prevails.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. For material changes affecting existing clients, we will provide reasonable notice.
Last updated: January 2025
Version: 2.0
For questions about these Terms:
Prilk Consulting B.V.
Reykjavikstraat 1
3543 KH Utrecht
Netherlands
Email: info@prilk.com
Phone: +31 85 060 0702